How do i know if my order has been shipped?

Processing time for orders is 1-3 business days (business days do not include weekends or holidays). These times may be extended during holidays, lunches/restock, and promotions. Extended delays can also occur during the months of february-April and November-December. Your order may be shipped 3-5 business days after order is placed. Your order confirmation email will state the current processing time. Once shipped, delivery time with in the United States is within 5 business days and 10-21 business days internationally. Delivery dates are estimated, not guaranteed. We do not offer express/overnight shipping at this time.

Once the order is ships, a tracking number will be emailed to you. the email will contain shipment details, your tracking number, and a link to the UPS site. To track the order, click on the tracking number provided in the email 24-48 hours after you receive the tracking number for the update. All orders are shipped via UPS.

Please note we are not responsible for any shipping deliveries that may be affected by, but not limited to, the following: customs, natural occurrences, air/grounds transportation strikes/delays or transfers from USPS to international mail carriers.

If you have not received a tracking number after 3 business days, please contact are email at info@corewaistband.com please check your junk/spam inbox contact us. shipping emails are sent to the email address you entered at checkout when placing your order. Please be sure to enter the correct email address at checkout.

Also, please be sure your shipping address is complete and correct (including apt and house number) as this may also delay your order from being shipped.

Additional information for international customers:

We ship worldwide via USPS (United States Postal Services) first class international mail. international and military order may take up to 20 business days or longer to arrive. Items shipped outside of the united states are subjects to duties, taxes, handling and/or other miscellaneous charges as define by the country of import. These fees are not included in the cost of your order and therefore cannot be reimbursed by Core waist band. Sometimes these fees must be paid to receive your package. Please check with your country's customs offices to determine what these additional cost will be prior to placing your order. Please be aware some international countries do not scan the package once it arrives in your country. If more then 20 business days pass please contact your local post office or customs as the package may be held there.

The US Postal Services does not guarantee the delivery date and time of your package for standard/first class mail.

After my order is submitted, can I make changes to it or cancel it?

We will attempt to make the change or cancel  your order within the same day your order is made. If you contact us after the day you placed the order, we cannot guarantee the order can be changed or cancelled. This is partly due to the fact that most times we process orders during non business days/hours to ensure fast shipping. Depending on our volume and time of year, we may not be able to make any changes. If you made an error or you want to cancel your order after it has been processed and shipped, unfortunately,  we will not be able to cancel the order or issue a refund. We can only ship to the address entered in checkout. If your address is incorrect, please email info@corewaistband.com immediately.

What will happen if my package is undeliverable to my address?

First, please check the status of the tracking number provided to you. If it states your package is undeliverable, please email us at info@corewaistband.com and we will instruct you on how to proceed. If we get your package in the mail, we will contact you via email to request an updated shipping address so that we can resend it to you. A small return shipping fee will be invoiced to you to cover return shipping costs due to the unclaimed, invalid/undeliverable, etc address provided to us. This will need to be paid prior to us re-shipping your package. Your package must be received prior to us making any changes or re- sending the order. Please be sure to enter your shipping address in check out correctly to avoid delays in receiving your order. We do not refund shipping fees.

What payment options do you accept?
We accept payments via Credit Card via PayPal in US Dollars only. PayPal allows customers to pay using their credit and debit cards, PayPal account balances, and bank accounts securely without sharing your personal information. Please be sure your billing and shipping address match your card in to avoid delays or declines.

We’re Sorry, We Do Not Accept: CODs, Layaway plan, Personal Checks, or Money Orders.

**Please note PayPal” E-Check” payments take an additional 5 business days to process. PayPal will not allow us to ship your order until they verify your payment has cleared.

Is core waist band website safe?  We understand how important security is to you. When you place an order at www.Corewaistband.com, we encode your information using Secure Socket Layer (SSL) encryption technology. This is the most advanced consumer online security technique to date. You can be assured that your order will be placed safely and securely.

 Where can I buy core waist band apparel near me?

At this time, purchases can only be made online at info@corewaistband.com We are not accepting wholesale orders or affiliate sales reps at this time.

 Care Instructions:

We suggest not to machine wash. Wipe the Product with a warm soap and water towel. Do not put in dryer. Hang dry product. Please do not use bleach, And do not iron the item. Please see maintenance instructions below.

To maintain the Waist Trainers and Thigh Trainer:
Remove buildup from the Velcro by running another hooked Velcro fastener against it a few times. This will lift the debris to the surface of the 2 fasteners, where it can be gently lifted away by hand. Use tweezers to remove stubborn debris. Avoid being too rough with the Velcro fasteners when cleaning them. This may cause the loops to break. Gently pull the Velcro away from the fabric when removing the Waist Trainer from your mid-section. Also, alternate the placement of the straps. This will avoid constant wear to one area of the fabric. We are not responsible for wear and tear that may occur after using the Waist Trainer. We do not offer a repair or replacement service.

Do you offer promotions/Coupons Codes?

Join our emailing list. Periodically, CORE WAIST BAND will offer promotional codes. The coupon code is entered at check out. To ensure you are notified of any new items, sales and promotions please join our mailing list.

Additional information regarding orders: 
We reserve the right to refuse to process and order due to suspected fraud or unauthorized or illegal activity. If such is the case, we may reject your order. Our customer service department may email you at the email address you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. To avoid delays, please be sure your name, billing and shipping address matches the card you are using. We reserve the right to cancel any order using any promotion or promotional code, at our sole discretion. If any order cancellation occurs you will be credited in full for the cancelled order(s) and your order will not be shipped. We do not make price adjustments. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.